Member Section: Announcement of Member Section Release 2.3

Release date: 30 Jun 2021

049/2021 Member Section: Announcement of Member Section Release 2.3 Xetra Circular 049/21

1. Introduction

On 1 February 2021, Deutsche Börse introduced its redesigned “Member Section” client portal. With a new look and the intention to offer new features and a continuously enhancing user experience, a “release version” strategy is now introduced. This will provide more transparency on improvements.

With this circular, Deutsche Börse announces the introduction of the next Member Section enhancements: Member Section Release 2.3, which will go live on Monday, 12 July 2021

We would like to inform you that all upcoming changes within the Member Section will be introduced with a "Release". The following table shows all releases already implemented or planned for 2021 so far:

Please note that Member Section Releases 2.1 and 2.2 did not impact Trading Participants.  

The Member Section Release 2.3 focuses on components of the Technical Connection. The following changes and enhancements will be introduced with Release 2.3: 

  • Improved navigation structure 
  • Improved Technical/Responsible Line Contact concept 
  • Enhanced Requests & Configuration services 
  • Introduction of the API Hub 
  • Improved Incident Tickets handling permission 

Production start: 12 July 2021 

2.  Required action

Trading Participants, Multi-Member Providers and ISVs are requested to get familiar with the new structure and design of the Member Section interface as well as the changes described under item 3.B.

Please note that login details for the Member Section as well as uploaded certificates/keys will not change with the introduction of the Release 2.3. 

3.  Details

A. Implementation and communication schedule for Member Section Release 2.3 

The production launch of the Member Section Release 2.3 is planned for 12 July 2021. Deutsche Börse is committed to informing the users about the changes introduced with this new release in order to support adequate planning and to ensure a successful migration. All documentation and tutorial videos will be communicated during the next weeks.

B. Overview of functional enhancements 

This section provides an overview of the enhancements, which will be introduced with the Member Section Release 2.3: 

Improved navigation structure 

For a clear overview of the new navigation under the section “Technical Connection”, please refer to the “New Navigation” table. Based on their permission, users will no longer see all services but only those they are entitled to see and use.

Improved Technical/Responsible Line Contact concept  

Since 1 February 2021 a new contact type is available via the Member Section: the “Technical” contact. With the introduction of the Release 2.3, the “Technical” contact will be needed when requesting connectivity. Therefore, Trading Participants are asked to have at least one company contact registered with the contact type „Technical“ before Release 2.3. This ensures a seamless processing of connectivity requests after the introduction of the new release.  

Enhanced Requests & Configuration services 

The major changes that are coming with the Member Section Release 2.3 are to enhance most of the features within the “Technical Connection” section, especially in the “Requests & Configuration” area, so that Trading Participants can benefit from: 

  • a more intuitive user interface  
  • a clearer overview of their own infrastructure  
  • easier connectivity requests through improved wizards  
  • more detailed content in exports 
  • faster performance when working with higher volumes of data 

Introduction of the API Hub 

With Release 2.3, Deutsche Börse will introduce the “API Hub”, enabling easy upload and download services for customers. The API Hub is a new application, which allows customers to subscribe to REST based APIs, which are provided by Deutsche Börse, using cloud infrastructure. These APIs can then be used in Trading Participants' implementations to read or post data. With the API Hub, Trading Participants will benefit from:  

  • a secure and easy to use technology 
  • greater variety of data formats 
  • superior performance (it will be faster but uses less bandwidth) 
  • better support for browser clients.  

Some services, that are available today via the Download Agent, will also be available via the API Hub starting 12 July 2021. The table below gives an overview of the services available via the Download Agent and the API Hub:

With just a few steps users can consume the data via the API Hub. Further details on the API Hub usage are available in the Member Section 2.3 Technical Connection - User Guide.

Please note that after a transition period, the API Hub will replace the Download Agent, which is currently using the SOAP technology and will not be supported for much longer. Details about the decommissioning of the Download Agent will be communicated in a separate Xetra circular in due course.  

Improved Incident Tickets handling permission concept

With Release 2.3, users will experience a better performance and more intuitive design of the interface. To access the Incident Tickets the newly introduced user permission “Incident Ticket Maintenance” is required. To request this permission, Trading Participants need to go to:

My Profile > Permissions > Technical Connection.

The request will need to be approved by the Central Coordinator or Deputy.

Further improvements of the “Technical Connection” section will be introduced with the next Member Section Releases. Detailed information will be communicated in due course.

Further information


All Xetra® Members and Vendors, all users of the Member Section

Target groups:

Traders, Technical Contacts, Security Administrators, System Administrators, Compliance, Nominated Persons, General

Contact:, tel. +49-69-211-1 78 88


Member Section

Authorised by:

Andreas Pée, Oliver Grohmann